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Chromecast Audio

Geoffrey1
Community Member

Google Audio hadn't been used for a while, so it needed to be set up on a new network. Factory reset, used the Home app to add a new device, found the device (connected to the Chromecast Audio via wifi), heard the sound, and when signing it in to the network, a "Could not communicate with your Chromecast Audio" comes up, so it never gets onto my home wifi or gets added to my Google Home. Is this device bricked, or is there a way to keep it out of the Google Landfill?

1 REPLY 1

David_K
Platinum Product Expert
Platinum Product Expert

Try these steps:
Need help with setup? Troubleshoot common Chromeca… - Google Nest Community

They're designed for Chromecast, not Chromecast Audio, but the same steps apply.