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Chromecast Ultra stopped showing the options menu for Youtube

CAMeeks78
Community Member

Like it says above Chromecast Ultra stopped showing the options menu for YouTube. used to get a preview of stuff to choose from but it isn't there anymore. The mini says it is displayed on the screen and asks me to choose but nothing is there. If I say a number, it starts playing. Both dongles quit showing it at the same time. They both have the same firmware and I have even done a factory rest on one of them. It still isn't showing on the screen. Anyone have this issue before?

2 Recommended AnswerS

Hi everyone,

 

We apologize for the inconvenience and thanks for your patience. Our team has identified the issue and is currently working on a fix. I'll keep this thread open and I'll let you know once we have news to share.

 

Thanks,

Jennifer

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CAMeeks78
Community Member

@Jeran @JenniferV it is coming up to a year since my issues started. What gives? This has been as reliable as Chromecast has been...... not showing any results and having us guess.

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241 REPLIES 241

Cakdgaf
Community Member

I wonder if we ask chatgpt if it can figure it out for Google...

Bard sure as hell isn't going to figure it out 😛