12-14-2022 12:14 PM
My Chromecast working funny when I casting something on my Chromecast the video freeze but audio keep going on what should I do
12-14-2022 01:49 PM - edited 12-14-2022 02:33 PM
I also have this problem. Not a WiFi issue and only seems to be affecting content streamed from BBC iPlayer (UK),not Netflix or Prime Video. The issue does not occur when playing directly via the Google TV app. I am using a Samsung 4k TV and I didn't have this problem with the third gen Chromecast.
12-17-2022 03:17 AM
My one having issues with any casting app even on screen mirroring
12-27-2022 10:31 AM
Hi folks,
Thanks for reaching out to the Chromecast Community forum and I'm sorry to hear that you're having an issue with your Chromecast. Let's sort this out.
A few questions: what type of Chromecast with Google TV device do you have, is it the 4K or HD model? How close are the devices to each other? When did the issue start? What's the OS version of your phone? Is it updated?
Give these steps a try:
Thanks,
Jennifer
12-30-2022 01:36 PM
Hi there,
I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.
Regards,
Juni
12-31-2022 04:55 PM
Hello everyone,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
Kind regards,
Dan