Chromecast control of Samsung cu7000 TV

[SLHenderso]

I recently purchased a Samsung cu7000 TV.  I have cable connected to one HDMI port and a 3rd generation Chromecast (named Samsung TV) connected to a second HDMI port.  Using my Google Home speaker, I can issue the command, "Hey Google, turn on Samsung TV" to turn on the TV - it successfully turns on the TV.  When I issue the command "Hey Google, turn off Samsung TV" my Google Home speak says it's turning it off, but the TV does not actually turn off.  I have checked firmware on both the TV and the Chromecast - both are current.  Solutions?  Ideas?  Suggestions?  Thanks in advance for any assistance.

[Kimy]

Hi SLHenderso,

Thanks for posting here in the Google Nest Community. The Chromecast device serves as a beacon for your Google Home Speaker when communicating with your Samsung TV. It’s a passthrough utilizing HDMI-CEC (Chromecast to TV) and local network communication (Chromecast to speaker). I suggest you ensure that it is connected to an HDMI port on your TV, which has the CEC. Try switching ports. It would also help if you performed a sequential reboot with all devices involved (Samsung TV, Chromecast 3rd Gen, Google Home Speaker, and WiFi router) to refresh them all. Let me know how it goes.

Thanks,

Kimy

[Muddi]

Hi there,

It's us again. We want to make sure you're all good — how did the steps go?

Cheers,

Muddi

[Muddi]

Hello SLHenderso,

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi