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Chromecast icon missing from tv

Trace55555
Community Member
  • I have just rebooted chromecast 2nd generation on my smart tv.

I used to have the cast icon and my WiFi address (and sometimes pin) come up on top right of screen.

Now it’s nowhere to be seen.

I have Google Home.

Anyone know why that is?

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Trace55555,

I'm real sorry about the late response, thank you for being patient! Were you able to fix that casting issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • What color is the LED light on the Chromecast?
  • Are you able to see the Chromecast in Google Home?
  • Are you able to cast to the Chromecast from any of your devices?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Trace55555, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Garrett!

Best regards,
Jeran