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Chromecast not getting reset

Prab
Community Member

Hello,

my chromecast has a solid orange light. I tried unplugging it, waited for a minute and then pressed reset button but nothing is happening. It’s showing solid orange light again. Let me know if anyone experienced same issue.

Thanks

7 REPLIES 7

David_K
Platinum Product Expert
Platinum Product Expert

Try unplugging your Chromecast from the power source, wait about one minute, and then plug it back in. If that doesn’t resolve the issue, while the Chromecast is plugged into the TV, hold down the button on the side of the Chromecast. The LED should begin to blink orange. When the LED light turns white, release the button and the Chromecast should then reset.

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, David!

Hey there Prab,

I'm just checking up on this thread, do you have any more questions or need any additional help?

Best regards,
Jeran

robj480
Community Member

I am having the same issue with the solid yellow light. Device is not responding to the factory reset when I hold down the button no matter how long I hold it in for. Any ideas?

Jeran
Community Specialist
Community Specialist

Hey there robj480,

That's no good to hear. By any chance, is your Chromecast device still within its warranty? If so, you may want to look at getting it replaced.

Thank you,
Jeran

Prab
Community Member

Mine didn’t work at all. I have to buy a new one.

Jeran
Community Specialist
Community Specialist

Hey there Prab,

Do you have any more questions or need any additional help with anything?

Thank you,
Jeran

Jeran
Community Specialist
Community Specialist

Hey everyone,

Does anyone have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran