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Chromecast with google tv can't pair with bluetooth audio devices

lilgeek
Community Member

I just got a new Chromecast with google tv (HD) and I think it was android out of the box, only got 2 updates each ~80MB when I first turned it on.

I wanted to connect a bluetooth headphones, when I try, I only get a few seconds of "Pairing" and then it says "Couldn't pair" I made sure that the headphones is in pairing mode. It connects with my phone, laptop without any problems.

I tried a bluetooth speaker I had lying around as well but had the exact same problem.

Not all bluetooth devices do that, as I tried my bluetooth mouse, and it was successfully paired.

I tried restarting the heaphones (Anker soundcore life Q30) and CCwGTV, tried to factory reset both devices with no luck. Tried changing chromecast port, same results.

Is there anyway I can debug this problem, anyone with the same problem, any official solution or a way to check if my devices are even compatible with the chromecast?

1 Recommended Answer

lilgeek
Community Member

Okay so today when I opened my chromecast, tried to pair the headphones one last time out of despair, it worked! Absolutely no clue why. But I'm happy it paired.

View Recommended Answer in original post

4 REPLIES 4

lilgeek
Community Member

Okay so today when I opened my chromecast, tried to pair the headphones one last time out of despair, it worked! Absolutely no clue why. But I'm happy it paired.

Juni
Community Specialist
Community Specialist

Hi lilgeek,

Thanks for keeping us in the loop and happy to hear that this has been sorted out. I’ll keep this thread open for 1 more day. If you need further help, let me know.

Thanks,

Juni

LSTP
Community Member

Hi Juni, My lan guage is french so I am not understanding clearly how to connect my chromecast. It is whritten on the screen, in french: Impossible de se connecter au WI-FI...... and in big letters : Z7S7 ????? first time..... thanks for reading me, Lucie

Juni
Community Specialist
Community Specialist

HI LSTP,

 

Thanks for posting. It appears that this is a different concern. We encourage you to create a new thread so we can better assist you. If you have issues connecting your Bluetooth device to your Chromecast with Google TV please let us know otherwise we will be locking this thread in 24 hours.

 

Regards.

Juni