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Chromecast with tv no longer responding and no light

bodgey
Community Member

Device has been working fine but all of a sudden no longer responds and no light. Have tried connecting to other HDMI ports, including computer but no light.  How do I check warranty? Was my device registered somewhere during setup?

1 Recommended Answer

bodgey
Community Member

Oops. Turns out my daughter ‘borrowed’ the power source. Sorry for wasting your time. 

View Recommended Answer in original post

3 REPLIES 3

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Forget the HDMI port for a moment, how are you powering the device?  Is it using the original connecter ?  The base or wire may be faulty, try switching that out , and use an outlet, not a USB port on your TV, just to be sure.

It’s powered via the HDMI port. There is no other power source. 

bodgey
Community Member

Oops. Turns out my daughter ‘borrowed’ the power source. Sorry for wasting your time.