12-29-2021 02:03 PM
I have a Zigen HDMI Extender that shuts down when my CCGTV goes to "sleep". I need it to stay active so the extender doesn't shut down. Suggestions?!?
12-30-2021 08:51 AM
Go into the settings of your Chromecast with Google TV (top right corner of your TV screen).
There is a timeout setting there. I'm not sure if you can make it NOT timeout but I know you can extend the time by a lot. The default is way to short.
12-30-2021 09:01 AM
Zigen tech support advised my connectivity problem has to do with Chromecast w/ GTV does not keep the clock “HDMI handshake “ active. Clock is necessary in order for TV and source to link up. This not important when consumer devices are connected via short HDMI cables however, this is a must when HDBaseT extenders an in use. The solution is to introduce a splitter or re-clocker into the mix to keep the handshake alive. Adding today and will update with the results.
03-11-2022 01:44 PM
Hey there,
Did you have any more questions or need any additional help?
Thank you,
Jeran
03-15-2022 09:16 AM
Hey there,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran
03-16-2022 09:36 AM
Hey there!
We haven't heard back from Tvc15, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Thank you for your help, Byteguy!
Best regards,
Jeran