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Google HDMI CEC / Samsung Anynet+ won't work on initial startup

tfosseli
Community Member

 

#bug #problem

Upon powering on the TV, the Chromecast takes up to 10-20 seconds to start, and when it eventually does, the Chromecast doesn’t respond to the TV remote. The fix is to change the source back and forth (HDMI1 to HDMI2 back to HDMI1), and it will finally start responding.

It's an issue that has been around for several years now, and I have tried long to find a fix or a workaround. But eventually, the annoyance has led us to rather just use our Samsung Smart TV function and only use Google TV for streaming from other devices.

Now, of course, we can just use the Bluetooth remote, but we have several devices in our household controlled by a single Harmony remote system. And since Google's Bluetooth controller is not compatible with Logitech Harmony, the workaround has been to use the TV's Anynet+/HDMI-CEC function. When having kids and other technically challenged residents, it's super convenient to have everything controlled from one remote.

This could, of course, be an issue with the TV, but I really doubt it because this unit is the only unit that really does this. And it’s a consistent error on every initial startup of the TV and Chromecast.

(Every device is running the latest firmware)

Chromecast:
Android TV OS version: 12
Android TV OS security patch level: March 1, 2024
Kernel version: 4.9.269
#1 Mon Jan 22 08:55:16 UTC 2024
Android TV OS build: STTL.240206.002.11417109

Samsung TV:
MN : UE55MU8005
FW : T-KTMDEUC-1400.3
FC : SWU-OU_T-KTMDEUC_1400_231121
MI : T-KTMDEUC
LS : EU_SPAIN
DI : KLCFC64CUWK64
MA : 641CB048123E
VS : 1400.231121

1 REPLY 1

ByronP
Community Specialist
Community Specialist

Hi tfosseli,

 

Thank you for posting. I'm sorry that you can't control all devices from one remote control and need to be unplugged and plugged back in. This is so frustrating, especially if you have more members that use them.

 

Unfortunately, we don't have any troubleshooting for this concern; however, you can help us share your feedback to work on an update to fix these issues completely. I understand that this is not the best option, but it will really help to improve the device and service for future workarounds.

 

Regards,

Byron