08-27-2021 01:18 PM
Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.
Original Poster:Justin Harris 2411
Google Home says it's showing YouTube options on the Chromecast but nothing shows. No options show on the TV.
08-27-2021 01:18 PM
10-03-2021 11:23 AM
So why don't options show?
10-07-2021 12:45 PM
I apologize about the late response, our conversation got interrupted in the transition to the new forum! I'd be happy to continue to help out, let me just ask you a couple more questions about what's happening:
This is an issue I haven't really seen before, would you be willing to re-create the issue, then submit feedback via the Google Home app with logs enabled? That way our engineering team can look at the issue on your devices.
I look forward to your response, and if you have any other questions or concerns for me, please let me know!
10-08-2021 06:37 AM
Yes all my apps are up-to-date.
10-08-2021 08:34 AM
Awesome, would you be willing to re-create the issue, then submit feedback via the Google Home app with logs enabled? It would be tremendously helpful for our engineering team to look into the issue further.
10-14-2021 09:32 AM
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
10-14-2021 01:11 PM
It just happened. I'll send logs.
10-14-2021 01:15 PM
I sent feedback with logs. I linked to this issue.
10-14-2021 02:07 PM
Awesome, thank you for your help on that! Now the engineering team will be able to look and see where the issue is regarding your devices. To be transparent, it may take some time for them to hunt down and fix that issue. However, if you had any other questions or concerns, I'd be happy to address them!
10-18-2021 11:00 AM
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.
Have a great day.