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Google tv rentals won’t play

JWitman
Community Member

For years I have been unable to play rented or purchased movies made using my Comcast with Google Tv. 
 
here’s how the process goes: 

1. Rent or buy movie, show, etc. 

2. Click play movie 

3. I get an error that says “ there was an error, if the problem persists please try restarting your device“ 

4. I restart, check for latest software, etc. 

5. I try to play again, and get the error

6. I resort to a super annoying workaround we’re I open the Google play app on my phone and cast to the tv. 

id gladly ditch all my Google equipment, b/c none of it works properly: nest audio, nest thermostat, Google Tv. So dissatisfied.  

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