01-13-2024 01:10 AM
Guys
I can no longer connect to wifi on the Google cast dongle.
I’ve reset the unit 6 times and hard reset twice to the same avail!
I’ve even tried to connect to my phone and nothing works same error “cannot connect”
I’ve have 2 units in my home and only one of them works.
can someone please help!
01-15-2024 05:41 PM
Hi Bws83x,
Thanks for posting here in the Google Nest Community. Since you’ve already tried all the necessary steps, you can check if your device is still covered by warranty here: Warranty Checker. If it’s still covered, then you can reach out to our support team, who can discuss the replacement process.
Let us know if you still have questions or concerns.
Thanks,
Kimy