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Help with chrome cast and changing the wifi

Coova582
Community Member

Hi there,

I need help to set up our chromecast we got a new tv so I’m setting up the older one with the chromecast. But as we set it up using our old wifi password and router it keeps trying to connect to that which doesn’t exist. How do I start again. I’m pretty sure I can’t do a factory reset as we set it up using the old wifi.

1 REPLY 1

David_K
Platinum Product Expert
Platinum Product Expert

If you've already changed to a different Wi-Fi network, try these steps:

  1. Open the Google Home app.
  2. At the top left, tap Add + > Set up device > New device > set up new devices in your home.
  3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then set it up again using your new Wi-Fi network and password. If you're using Chromecast with Google TV, follow these setup steps instead.

Instead of factory resetting your Chromecast, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.