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I'm getting ads on YouTube when casting to Chromecast (2nd Generation) despite I have Premium.

Stefax
Community Member

I'm getting ads on my Chromecast (2nd Generation) and I do not know why.

This problem started a couple of days ago when I started getting ads on YouTube-videos on my (Chromecast 2nd gen) even though I have Youtube Premium Lite (It is a cheaper version of Premium but the difference is that it only removes ads, it is so far only available in Europe). This has never been an issue before. 

 

I figured this would stop I logged in but when I tried to log in I received this error message:

1761a056-5f69-4bf5-ac54-098846942ae5.jpg

Basically it says in Swedish that I can't log in to this TV but that I can still watch as a guest.

I rarely watch YouTube on anything other than my Chromecast so it would be good to know if I should end my subscription to Premium Lite or if this problem can be solved.

 

 

 

BIG UPDATE: YouTube is now claiming on my post about this on Twitter that this issue has been solved. But from what I see it hasn't because alot of YouTube-users are still commenting on this post and showing photos which clearly shows this is still a problem.

 

Link to my post on Twitter: https://twitter.com/StefanRasch6/status/1579556765171339264

Twitter reply.png

506 REPLIES 506

Mate, I'm up for 5 and my GF is up for 2.. and she moves in next month, so 7 for our place. 

What is the progress on fixing this?

JayVee
Community Member

Yep... It's bull crap.

MortallyWounded
Community Member

Huh. So I searched “android tv devices” and Google’s terrible search engine suggested a lot of GCwGTV devices. Interesting to note that many places are currently selling them at $40 reduced price, as they are 4K devices and a 1080 model is right around the corner. But then I saw THIS:

A10E0844-0C64-454A-9EE5-0E5C35489739.png
Not only were these NEVER Android TV devices, but Google is still pushing these further through their own ads even though they’re also reducing features on these GA00439 units that make them into even more useless devices.

I’m searching for alternatives. I’m also buying offline storage so I can get rid of Google Drive. But that’s besides the point.

JayVee
Community Member

Working as intended without a doubt, but not as advertised.

MortallyWounded
Community Member

This isn’t over. Just signed up for iCloud, will be migrating from Google One Drive ASAP. Will need offline storage first.

Lengthy conversation with Made By Google on Twitter. They wanted to go to DM. They refused to switch to email conversation. So I have them my opinion. They never responded. I will post here as soon as I can.

Getting out of YouTube Premium will be harder, as the girls and my father-in-law use YouTube Music and YouTube Premium extensively. But at least I can get out of online storage. They might have to suffer through advertisements if they want to keep using YouTube, but I like the suggestion for getting around that.

 

Because of all of my research into the issue, using Google of course, reading the news in the morning and during the day online means that I am constantly bombarded with advertisements for the stupid 3rd-gen Chromecast. Now defunct. I will not buy a replacement. If Google wants me to continue using their product, they will have to replace the ones they intentionally broke. It’s too bad what Google has turned YouTube into these days. Some of the original top creators are sick of the monetization process too. Remember, Google is of course capitalizing on everything they do. And I have no problem with capitalism. What I have a problem with is dishonesty and actual attacks on hardware to push sales.

 

The dishonest part is Google pretending that they don’t know what the issue is, and asking about the symptoms and suggesting B.S. like unplugging it and plugging it back in again, factory reset, etc.

 

Attacking is simply turning off a switch in California to disable a feature without warning, when the device clearly wasn’t ready.

Again, I’m sure Apple is no better. But Google is too deeply ingrained to everyone’s lives. Currently I’m trying to operate my iPhone as if it were one of my old Pixels or other HTC Androids. It does’t work so well. So I’ll switch over to the iOS ecosystem. Period.

At least you got a response.

 

The other thing that's bugging me is all the android authority and android police types not even covering this BS. 

 

I've signed up to curiosity stream, ironically saw a zeFrank clip that had a discount code.. $15USD for a year. Should keep the kids' curiosity satisfied.

Yeah, I got nothing from any of them. The Made By Google Twitter account pretty much wanted me to shut up and take the conversation off the thread. By the way, that team is the same team that covers this forum.

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Kirk: "KHOOOOOOOOOROS!"Kirk: "KHOOOOOOOOOROS!"

IMG_4540.jpg

 We signed up for Curiosity Stream a while ago, can't remember if it was The History Guy, zefrank, or who... but yeah. It's pretty good. And boy do I miss zefrank's older stuff, but I'm glad he's doing True Facts. Except that after watching a True Facts about the Beaver I get smacked with some random video about a 13 year old sharing her opinion about the latest skimpy t-shirt the bought at the mall and has to hide from her parents because it's too inappropriate for a kid to be wearing... and then proceeds to wear it.

And now Stephan Bucher illustrate your experience with Google as they stab you in the back. (from https://lasierra.edu/fileadmin/images/_processed_/4/2/csm_noted-designer-02_8aa6e831e2.jpg)And now Stephan Bucher illustrate your experience with Google as they stab you in the back. (from https://lasierra.edu/fileadmin/images/_processed_/4/2/csm_noted-designer-02_8aa6e831e2.jpg)

The show with zeFrank was the best.

I was talking to my oldest about this **bleep** show, and during our chat I was reminded how good the Xperia Z's were, like bombproof. I'm due for a new phone this year, so I'm thinking a switch from pixel to Xperia might be on the cards.

I'm not convinced about the apple cloud storage. I'm going to work that one out with my partner.. she's a die hard apple fan, but it makes sense for us to move to the same. Ironically, a couple of weeks ago I had her convinced with Google photos to move to drive with me. 

When I got married, the girls all had iPhones. I convinced them to switch to Google six years ago. The girls each have a Pixel 4a, and the wife has a Galaxy S21+. She and the oldest have always had Galaxy phones since I came into the picture, but the wife has had nothing but issues with her most recent two. She is even considering an iPhone again because of that.

 

I didn’t think Sony was making phones anymore? They are my top brand, the 55” 4K and my 40” 1080 are Bravias. Plus I’ve got the SoundBase which is phenomenal. The 55” still has its own YouTube app, which works fine, but my 40” has nothing. It had the 2nd Gen Chromecast but now I have the old PS4 Pro hooked up just to watch YouTube again. I’ve got a Chromecast Audio plugged into the Sony mini system in the kitchen for the wife to listen to when she’s doing stuff. If Sony still makes phones, I’d consider it… I’m not an Apple fan. I only got the 12 mini because everything else is too big. Even my 3a was too tall. The original XL was way too big but I wanted the battery life. And it was HTC, the best manufacturer around in my opinion, until, we’ll, Google bought their talent and killed them.

Fercyful
Community Member

paying for YouTube premium but can’t sign in to my chromecast TV (latest update)

JayVee
Community Member

You're not paying enough. Have you tried sending google more money?

Not so fun fact: I can't even do this. The 3rd gen chromecast is the latest version available in Brazil.

TheIrishLad
Community Member

Issue still persists 4th of July in Ireland 

MortallyWounded
Community Member

What a pain in the neck, trying to transfer everything from Google Drive to iCloud Drive without a MacBook. My understanding is that neither company is willing to allow a transfer from one to the other, so I have to DOWNLOAD EVERYTHING and REUPLOAD. But I will make it happen, and I will get rid of Google Drive, because that’s another $120/year Google can’t get from me anymore.

of course, I’m still paying $180/year for this stupid YouTube Premium, because I don’t want to hear the flack from the family.

 

You know, if Google would just switch back, this wouldn’t happen. They’d keep getting my money. To try and squeeze more out of me, a veteran Google loyalist for how long now? Since the beginning of Gmail and Chrome? If they didn’t use such **bleep**ty tactics to try and eek more cash out of me, I’d be fine with it. But nope. They went ahead and pulled this seemingly innocuous move and it just shows how greedy they are. It is going to be the end of them.

Does iCloud have a client app for PC?

 

I have the drive client app, and it replicates all my files to my PC. I imagine if I had an iCloud app on the same PC, I could simply drag and drop, then leave the PC running for a few hours..

I've been doing some research on Drive replacement. Pretty sure I'm about to sign up for sync.com.

 

Canadian based, so no dodgy American privacy issues, and fully encrypted. And cheap.

attie707
Community Member

I have noticed the same problem about 3 weeks ago. I didn't think much of the problem as there was issues with the Google search website in South Africa. After reading this forum... I am surprised that there is no solution. What is it that needs to be said for Google to catch a wake-up? How about just forgetting about this Youtube-App via Chromecast all together. I don't need it anyways; or at least give the option to only cast.

JayVee
Community Member

But... There is a solution... Ditch your obsolete device and give google some more money for a new one. That will fix it until they decide they wand more of your money, but when that happens you'll know how to fix it.

six3seven
Community Member

You spelt 'ditch your obsolete device and give someone other than Google your money' wrong.

Ggl_is_rubbish
Community Member

YouTube TV in Chromecast 2nd gen has been refusing to sign in to my Google account for a few weeks. I tried to reset the device a couple times, leave it powered off, restarting it... no improvement whatsoever: the app on the device refuses to sign in. YouTube app on my Android phone connects to the Chromecast normally.

Google has been deliberately breaking their product despite me keeping to the terms of the deal which is to supply my own data. This is a legalised fraud.

gargolito
Community Member

I'm also having this problem and even before I came here I'd done all the troubleshooting and fix steps without success.

Rpiper
Community Member

Same problem 

Derrekito
Community Member

Same issue 

MeggyMeringue
Community Member

Has anyone had any success in sorting out this issue? It's been weeks and I still can't sign in to my YouTube Premium when I use Chromecast and I haven't heard anything back from YouTube team

they aren’t going to solve the issue. They did it deliberately to make everyone buy a new device. Google does not care about its users. So they will have a lot less paying users in the future.

Hi Meggy,

I wish Google would just be forthcoming with the community. The tweet linked above seems to say the quiet part out loud. Let's be honest, spending energy and resources on removing features is Google's MO. Combine that with corp greed and this move makes more sense: nerf existing products to encourage adoption of newer ones. Maybe I shouldn't assume malice when the situation can be explained away by incompetence... but the company's silence is making it difficult to give them the benefit of the doubt.

andy13
Community Member

This is completely unacceptable!

The community specialist is literally lying saying that Chromecast logins were never supported. You cannot break critical features of a product and then refuse to even acknowledge that you've done it.

 

If you want to sunset a product, then **bleep**ing announce that and take your lumps. This has wasted so much of my time it's insane.

Ghostdog
Community Member

I have been having this issue for over a month, tracked multiple threads on different forums and support pages and it is clear that this is not something they plan on tackling any time soon. Calling this issue "fixed" is a straight up lie and "we are aware" is not an excuse. If you can't patch it, roll it back to a working version, or do literally anything. I am yet to see anyone from Google's actual dev team respond, only representatives or spam moderators. Change your support system, it isn't working.

Gehlan
Community Member

Me also

Alin256
Community Member

It seems that someone decided it would be cool if Chromcast has a YouTube app. But they could not create a good one.

The only reason we bought Chromecast was because it only had CAST.

otherwise I am perfectly happy with Apple TV.

I hope this gets through to the Chromcast product team. I am unplugging my device until fixed.

Dime
Community Member

That is pretty much my take on it. I want the devices to stay out of the way and cast to the TV. I don't want a YouTube App that only serves to annoy me and I don't use the device for anything else. If this doesn't get magically fixed (which I doubt it will) the devices are going in the bin and I'll find something else.

six3seven
Community Member

Loads of Chromecast coming up up Facebook marketplace second hand right now.

 

How ridiculous that my scummy LG TV handles YouTube better than Google's own devices.

Getting Google Apps without special "Google treatment" is the reason I use the iPhone. 

So now, this seems to be extended to Chromecast.

Nater
Community Member

Sign in used to work for me, now it doesn't. I'm a premium user and I see ads. Just throwing my sample in the pile.

AndrewXA9
Community Member

I found a great alternative for casting to YouTube, though it's only helpful if you have a computer with Chrome browser hooked up to the TV. Hopefully it helps someone out there since Google has zero intention of doing so.

Cast Youtube to PC

Basically you install a chrome extention to trick YouTube into thinking you are a smart TV, and you can then cast to it. It's even the exact same interface.

Fun fact! I used to use the youtube.com/tv url all the time for casting in different situations before I ever had a Chromecast. I thought they dropped it entirely, but turns out they specifically made the url stop working on a normal browser. Sound familiar? I bet if you asked they would say it never worked to begin with. 

Anyway I'm glad I found a way to get it back. It's super useful for hotels and travel if you have a laptop to hook up to the TV in your room. 

YBUCK
Community Member

Have been seeing ads when casting from YouTube to chromcast. Even though we have a premium subscription. 

Resetting doesn’t help. Has anyone resolved this issue?

Skouperd
Community Member

I can confirm the issue on my side too.  Started seeing youtube ads this morning on my premium subscription.  Any solution as to how to resolve this?

JenniferV
Community Specialist
Community Specialist

Hi folks,

 

Thanks for posting. It looks like your issue is similar to the issue raised on this trending post. Our team is aware of this and currently working to resolve the issue. Please follow that trending post as this one will be automatically locked once merged.

 

Thanks,

Jennifer

jbtree
Community Member

Hi Jennifer - any update on this issue?