Image blue, green and black on Apple TV app shows

[mneuzag]

When I try to watch Apple TV, once the show starts the TV image goes ble, green and black tones only. All other apps work fine. Has anyone experience the same?

[JenniferV]

Hi mneuzag,

Thanks for reaching out to the Chromecast Community forum! You can clear the cache and data of the Apple TV app then, reinstall it on your Chromecast with Google TV (HD). Rebooting your Chromecast with Google TV (HD) might also help.

Regards,

Jennifer

[JenniferV]

Hello there,

How's it going? Did the steps help?

Thanks,

Jennifer

[JenniferV]

Hey mneuzag,

I haven't heard from you so I’ll be locking this thread after 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer