My chromecast doesn't connect to my new router

[Jeran]

Hey there tamer_ramadan,

I apologize about the late response, thank you for your patience on this! Were you able to get your Chromecast connected? If not, I'd be happy to help out, as I know networking issues can be tricky. Let me just ask you some questions about what's happening:

• When did this issue start happening?
• Were you able to connect in the past?
• Are you connected to a 2.4GHz network or a 5GHz network?
• What color is the LED light on the Chromecast?
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

[tamer_ramadan]

Thanks a lot Jeran. After trying again it just works! 

[Jeran]

Hey there tamer_ramadan,

Awesome, I'm glad to hear everything is working! In that case, I'll go ahead and lock up this thread. If you run into any more issues in the future, please feel free to create a new thread!

Have a good weekend!

Best regards,

Jeran

[tamer_ramadan]

Yes. I'll try to connect again as soon as possible to tell you step by step.