NetFlix (Only) does not cast from iPhone to Chromecast device. Other Apps Cast.

[ChangeAgent]

Casting of NetFlix does not connect.  Other aps (Hulu, YouTube TV, etc.) cast with no problem.  The Chromecast DOES show up; but when I tell it to cast, it never connects.  It's not a 'different wifi' issue.  Again only NetFlix does not cast.  Netflix DOES connect when I attempt to cast to other Chromcast devises. (I have three.).  Thank you.

[Jeran]

Hey there ChangeAgent,

I'm sorry to hear that your Chromecast and the Netflix app aren't playing. This can be tricky to troubleshoot, so I'd be happy to help out! In this case, I would recommend that you first clear out the cached data from the Netflix app. Then, if that doesn't work, go ahead and reboot your Chromecast device. Finally, if it's still not working, try factory resetting the Chromecast. 

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Jeran]

Hey there ChangeAgent,

Do you have any more questions or need any additional help? 

Thank you,
Jeran
 

[ChangeAgent]

Jeran, thank you for checking in.  I have not yet been able to implement your suggestions. I will not be back to the house where that ChromeCast is located until December.  I'll try your suggestions then.  (I don't have any problem casting NetFlix at this house.

Thank you again.

Des

[Jeran · Accepted solution]

Hey there ChangeAgent,

That's no problem at all! In that case, to keep the forums fresh, I'll go ahead and lock the thread in 24 hours. If you try my suggestions, but are still running into issues, feel free to create a new thread.

I hope those suggestions help, and let us know if you need help in the future!

Best regards,
Jeran
 

[ChangeAgent]

Great.  Thank you again.