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No audio from Tune in app

jhutch6560
Community Member

The Tune in app that's installed on my Chromecast with Google TV has no audio all of a sudden.

Works on my phone. And will cast with audio. But I get no audio when accessing tune in directly from the Chromecast with Google TV.

Why?

How do I fix this issue? 

3 REPLIES 3

maedacortez
Community Specialist
Community Specialist

Hi Jhutch6560

 

I understand how frustrating it can be to lose audio when casting to Chromecast Audio. Don't worry, I am here to help!

This link has some troubleshooting steps that might get your audio working again: Can not hear sound.

 

If you try these steps and the issue persists, no problem! Just let me know and we can troubleshoot further together.

 

Best regards,

Manuel

 

You misunderstood me.

I have Chromecast with Google TV. The TuneIn app installed onto it stopped producing any audio after the last system update. I'm not casting from a different device. It works then. But I require it to work from the app installed on the Chromecast with Google TV.

What's the issue?

How can I get it working again. 

maedacortez
Community Specialist
Community Specialist

Hi Jhutch6560,

 

I apologize for the misunderstanding. I can definitely understand your frustration. Would you be willing to share your feedback please visit Share feedback about Google Nest.

 

This link allows you to send device usage data and crash reports directly to Google, which can help them improve the Nest experience.

 

Regards, 

Manuel