Poor sound quality

[MattReynolds]

I’m having muffled sound through my television speaker it’s okay with YouTube and Spotify but when using Amazon Prime and Netflix and Disney I’m finding that the sound is muffled anyone have any answers?

[RXShorty]

Hi @MattReynolds 

Do you have some kind of surround / soundbar connected to your TV?
You could try to set the sound within the Google TV settings to Stereo to find out if that helps. 

https://support.google.com/chromecast/answer/10110321 

[MattReynolds]

Thank youRXShorty. I have a sky soundbox. I will look and check back later. 

[MattReynolds · Accepted solution]

So, the solution was to turn the speaker off and on. It was nothing to do with the Chromecast or TV. 

[RXShorty]

Hi @MattReynolds 

Thanks for reporting back with the solution. 😊
Glad it works as intended now. 

[Dan_A]

Hi folks,

@RXShorty, thanks for helping.

@MattReynolds, glad to hear! Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,

Dan

[Jeran]

Hey MattReynolds,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[MattReynolds]

Hi Jeran,

No it’s all fine and dandy now so go ahead and lock this thread. 🙂

Matt

[Jeran]

Hiya MattReynolds,

Sounds good! In that case, I'll go ahead and lock this thread. If you have any more questions in the future, feel free to create a new thread.

Have a good one!

Best regards,
Jeran