Problams de conexión con Paramount +

[EdgarS73]

La app de Paramount + de repente envía u mensaje de error de conexión.  Ya reinstale la app, actualice el chromecast.  Pero persiste el problema. Trato de conectarlo por el celular y extender pantalla pero tampoco. ¿Cuál es la solución? 

[Ivan_R]

Hi EdgarS73,

Thanks for reaching out! I understand how frustrating this situation can be! You've already tried reinstalling the Paramount+ app and updating the Chromecast, and it's still not working. I can definitely see why you'd be feeling that way.

In that case, you can try rebooting your Chromecast and router. Unplug them from the power source for 30 seconds, then plug them back in and wait for them to fully reboot. This can often clear up temporary glitches with the connection

If none of these steps work, you can contact Paramount+ support directly. They can investigate the issue further and provide more specific guidance.

Keep me posted!

Regards,

Ivan