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Remote pairing with tv don’t work

isakE
Community Member

Hi! I’ve been googling arund to try to fix that my chromecast remote will work with my samsung tv for the power and volume buttons. Al sites said that i need to go to settings and then remote settings. I can see all the alternatives for volume, power off/on and source. When i push configure sound for example it ask which unit and i push tv. Nothing happens. When i read about it online I should be ask wich brand i have but that option never shows. I have a samsung 6:e generation tv and can connect to other devices so i dont thonk my tv is to old. What can be wrong? Thanks for any siggestions.

1 REPLY 1

maedacortez
Community Specialist
Community Specialist

Hi isakE,

 

Thanks for reaching out! I am happy to  help you connect your chromecast remote. please visit Set up chromecast with Google TV. On the link you can see all the steps to do it. 

You can also check out this video for a visual guide on the steps: How to set up Chromecast.

 

Let me know if you have any questions!

 

Regards, 

Manuel.