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Stuttering, choppy audio when using Chromecast with tv to stream 5.1 through avr

Fife93
Community Member

I have a Chromecast with tv device. I have this device plugged into the back of my avr into one of the input slots (have troubleshot with all of them). I then have the tv connected to the avr using the arc connection. When using any of the streaming apps (seems worse on Netflix) for video and 5.1 audio output, there is an absolutely awful choppy constant stuttering with the audio thats even worse on s and f-words. It goes away with two channel, but that defeats the whole purpose of 5.1. This has seem to become more and more prominent. I tried my second Chromecast with tv device (bought more recently) and have the exact same issue. To rule out my tv and avr, I tried the streaming apps on my old PS3 with the same setup and, what do you know, the sound is perfect.
My avr is a Marantz SR6006. Has anyone had this issue, or can anyone tell me why it may be happening specifically with Chromecast. I can't believe I am the only one.

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

 

Hey there Fife93,

 

I'm sorry to hear that you're having these 5.1 audio issues. This is an issue that Google is aware of and the engineering team is trying to get as much data as possible. Would you be able to re-create this issue, then submit feedback to us with logs enabled? You can enter CCT3 Surround Sound into the description field. 

 

Please note that it may take some time for us to find a long term solution for this issue. Thanks for your patience.

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

 

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

 

Just checking up,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there!

 

We haven't heard back from Fife93, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

 

Have a good one!

 

Best regards,

Jeran