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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11715 Views
  • 0 replies
  • 8 kudos

Resolved! Can't do a factory reset with chromecast with Google TV.

When the device is turned on, it stops at the Google logo and remains in this state. I tried to do a factory reset by pressing the back button, but the device does not respond and remains in its status as it is without change.

HanyShawky by • Community Member
  • 1157 Views
  • 9 replies
  • 1 kudos

Samsung Galaxy S6 and chromecast doesn't work anymore?

Recently I've had trouble with my old smartphone and chromecast. Sometimes I could find the device, sometimes not. Lately never. So I updated the OS, and that certainly hasn't helped. Is it a general thing that chromecast isn't supported anymore? I c...

How stream my photos from albums or phone on TV?

I cannot see any « stream » icon in my Google photo apps. Nor for albums, nor for photos on the phone. My YouTube works fine, I see « stream » icon, but not for photo. What shall I do to show my photo on TV?

Annca by • Community Member
  • 304 Views
  • 4 replies
  • 0 kudos

Resolved! Can't cast from iPhone using mobile hotspot from that same phone.

Hi,I just set up my Chromecast 3rd gen using another phone and made a mobile hotspot from my own phone (I don't have wifi). The setup appears to be working correctly as I am able to cast from both the other phone and my computer. However, I am unable...

Salomon_ by • Community Member
  • 524 Views
  • 6 replies
  • 0 kudos

Chromecast turning off/changing inputs

Like the title States my Chromecast is randomly turning off and/or switching input channels. I have tried a factory reset and that didn't do anything any advice would be helpful. PS. The input changing usually happens after it has switched off

Snugz by • Community Member
  • 429 Views
  • 9 replies
  • 0 kudos

Chrome cast isn’t connecting

It’s on the same network as all my other devices and it’s not working. I’ve been trying to connect to it for the past two days

Rev0ltink by • Community Member
  • 324 Views
  • 4 replies
  • 0 kudos

google chrome cast boots up and shut off

i'v had my chrome cast for about 1 year now and just recently when I turn on the cast it boots and says chrome cast, then chrome cast again, then google G and cut off it never completes the cycle. If I can save it before I buy another then ok but if ...

Strike by • Community Member
  • 214 Views
  • 3 replies
  • 0 kudos
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