cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Help Center

Forum Posts

Start a conversation

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11724 Views
  • 0 replies
  • 8 kudos

Resolved! i cant mirror in google chromecast with my i phone

i havent got cast symbol in google home application. for this reason i cant mirror in google chromecast with my i phone. for example i want to watch movie in safari when i join to iphone. i cant mirror. i think so this is about google chromecast mode...

Eren3434 by • Community Member
  • 508 Views
  • 5 replies
  • 0 kudos

Chrome cast stuck on region

I needed to change my Wi-Fi and had to reset my device sand now I can’t pass the region part of set up

Queenalby by • Community Member
  • 556 Views
  • 5 replies
  • 0 kudos

chromecast random mac addresses

I work as a network engineer at a university we get our students to register their devices via mac address see:https://www.googlenestcommunity.com/t5/Chromecast/Need-to-turn-off-random-mac-address-on-Chromecast-with-Google-TV/td-p/317934has this been...

robinBath by • Community Member
  • 393 Views
  • 3 replies
  • 0 kudos

Resolved! google chromecast

I have just bought a google chromecast with google tv. I do not a a suitable phone to download the google app.I have pugged the cgromecast into my TV and it has given me a code. But at the moment I cannot get it to connect with any device when I pres...

sjr555 by • Community Member
  • 519 Views
  • 5 replies
  • 0 kudos

Chromecast 3rd gen keeps crashing and restarting while streaming.

Hi,I own a chromecast 3rd gen.With youtube (videos or streaming): no issue at all, ever.With another streaming app: if I haven't been using the chromecast for a few hours, it will crash every 5-10 mins and automatically restart, however it will stay ...

Marsu11 by • Community Member
  • 398 Views
  • 3 replies
  • 0 kudos

Chromecast with Google TV - cross casting

@ membersI have setup 4 Chromecast with Google TV 4K independently on our wi-fi but persons with laptops will from time to time inadvertently automatically cast to one of these 4 locations. It is very irritating and a major fail on Chromecast to not ...

Marcus168 by • Community Member
  • 606 Views
  • 9 replies
  • 0 kudos

Resolved! Chrome cast Ultra

My chromecast keeps telling me my phone is not connected to the same network but it is. Then in the home, the screen will say ready to cast but it doesn't or can't find the device. I've reset it. Reset and upgraded my internet speed even bought two n...

MilliPink by • Community Member
  • 1061 Views
  • 14 replies
  • 0 kudos

RemoteControl

Successfully set up chromcast, but could not shut off the screen with the white remote. Had to turn it off with the original remote. Should I be able to shut it off with the white one?

NannyD by • Community Member
  • 248 Views
  • 3 replies
  • 0 kudos

battery cover

My battery cover will not open? What is best way to slide it or open the cover to install batteries?

to vote
Labels