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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11615 Views
  • 0 replies
  • 8 kudos

Chromecast error 1009b/EC

Since the December 2022 firmware upgrade, both of my 3rd gen Chromecast devices experience the error message with code "1009b/EC". It's repeatable. Can someone indicate the error code meaning, and steps to remedy it? Thanks.

DanDerk by • Community Member
  • 2487 Views
  • 30 replies
  • 0 kudos

Password on Chromecast

I’ve installed Chromecast and everything is fine until I get to the sign-in section that asks for email and password but when I enter password it says it’s incorrect so I changed password and it still says it’s incorrect

Mark20 by • Community Member
  • 372 Views
  • 3 replies
  • 0 kudos

Xiaomi ust projector remote vs google tv remote

The xiaomi laser 4k projector is not listed as supported devices on my google tv. I was hoping to use the google tv remote to control the projector. I thing my projector uses bluetooth connection for the remote.Hdmi cec does most of the things but i ...

Ripkirby by • Community Member
  • 365 Views
  • 1 replies
  • 0 kudos

How do I set output resolution fixed for what old TV can show?

hi - I have just bought an 3rd gen Chromecast (not TV version). I am using it on an old TV, with conversion to a DVI input in the TV the TV does NOT have a HDMI input, only DVI).The Chromecast only shows part of pause photos, of casting stuff either ...

ebbe by • Community Member
  • 424 Views
  • 3 replies
  • 0 kudos

Multitasking on chromecast

I'd like to continue watching a movie from my phone through chromecast and multitask on my phone at the same time. I want to at least make my phone screen dark while watching a movie. Even send a text message while still enjoying my content. Any help...

Dharrell1 by • Community Member
  • 487 Views
  • 3 replies
  • 0 kudos

need to re-start chromecast with google tv frequently

I like many things about CC with GTV but I am frustrated by the number of resets required. It will very often not re-connect to wi-fi when starting to stream until the device is reset.The device is within 50cm of the Wi-Fi access point in the room an...

mac51 by • Community Member
  • 334 Views
  • 5 replies
  • 0 kudos

Problema com o chromecast

Há 3 dias meu chromecast não está funcionando, ao conectar a Tv ele fica com uma luz laranja e a tela da Tv aparece uma exclamação e o site para acesso. Já entrei nesse site, fiz tudo que estava pedindo mas não normaliza. Preciso de ajuda para resolv...

Clesia by • Community Member
  • 350 Views
  • 3 replies
  • 0 kudos

Problems with chrome cast

I have a chromecast that when connected to my tv will show the Google logo for approximately 10 seconds then cut off. My TV works perfectly with amazon fire stick but not with chromecast. I have set up chromecast on other televisions and it works per...

Sarahryan by • Community Member
  • 265 Views
  • 3 replies
  • 0 kudos
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