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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11724 Views
  • 0 replies
  • 8 kudos

Chrimecast No network

If there is no wifi or internet, is there a way of using chromecast to stream downloaded foxtel movies to a TV?

rowdy by Community Member
  • 491 Views
  • 5 replies
  • 0 kudos

Audio gets distorted

I am having an ongoing issue with chromecast audio when casting from HP laptop to the tvs in my house. I use to be able to leave the Google Chrome browser with the video on running in the background on my computer but now i can't with out the audio b...

Power using USb

I have a mounted tv and all wires hidden behind the wall. The new Chromecast requires power from an outlet not the usb on the tv. Why can't I use the USB on the computer. If I can't, I need a really long cable to get to the power through the wall.

kB89 by Community Member
  • 666 Views
  • 9 replies
  • 0 kudos

Chromecast stopped working on 1080p

My Chromecast suddenly stopped providing me with 1080p resolution, the highest resolution I now get to choose is 720p. I already tried restarting my Chromecast and my router, I even did a factory reset, but nothing seems to work.

KarlaUdia by Community Member
  • 655 Views
  • 10 replies
  • 0 kudos

Resolved! Chromecast w Google TV frame rate stutter

This happens across all apps some more than others.I am using the Google TV interface.This was not an issue with the Chromecast 3rd gen when I cast from my iphone.

salputrid by Community Member
  • 97403 Views
  • 739 replies
  • 32 kudos

Chromcast is slow after upgrading to Android 12

After upgrading to Android 12 Chromecast is slow to react both on remote and on paired phone's virtual remote. Sometimes it lags, sometimes it treats a single click as like I'm holding the button. Especially annoying when it's a volume button. Androi...

Baggio18 by Community Member
  • 833 Views
  • 7 replies
  • 3 kudos

Cast HD only no 4K from Netflix or Prime

New Chromecast with Google TV (4K) will not cast to Samsung 4K TV, only cast in 1080 HD. The Chromecast is plugged directly into Yamaha a/v receiver that supports 4K 60Hz. Samsung native apps (Netflix, Prime) work fine with 4K resolution. Strong 5G w...

PRB51 by Community Member
  • 596 Views
  • 11 replies
  • 0 kudos

Chromecast Gen1 unable to connect through Google Home App

Hi! Have run inn to the following issue; have connected my chromecast after a few months disconnected. Have rearranged my home network, so SSID is changed. Factory reset the device, the LED flashes white, connected my iphone to the chormecast#### net...

JonBakken by Community Member
  • 448 Views
  • 7 replies
  • 0 kudos
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