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Chromecast

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Chromecast with Google TV Now in HD or 4K Read more

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11223 Views
  • 0 replies
  • 8 kudos

Chromecast pauses every few minutes

Chromecast Pauses every few seconds.Wired Connection ✓Reset Chromecast ✓Reset Router ✓ Not streaming using an external device, just the Chromecast it self...✓What else can i try to fix it ? Wtf Google, this bug is out there for ages already, will you...

Frischi by • Community Member
  • 72 Views
  • 1 replies
  • 0 kudos

Screen stays black when streaming via Chrome

Hello all,I just re-installed my Chromecast and all seems to be working fine. I can stream my Android Phone and my Android Tablet but when I start streaming my Laptop via Chrome (Win 10) the screen stays black.The Chromecast itself is found and the b...

2MD by • Community Member
  • 100 Views
  • 1 replies
  • 0 kudos

Ticking a box when being asked to verify I am human

Hello there. I'm trying to sign in to my NordVPN account on my Chromecast. When trying to do so, I am referred to a webpage where I'm being asked to verify I am human. However, for some reason, I have no way of ticking the box that needs to be ticked...

eytaneba by • Community Member
  • 593 Views
  • 7 replies
  • 2 kudos

Erratic Chromecast Remote

Hello, My Brand new chromecast remote has been erratic since purchased a few weeks ago. I have searched the threads and attempted to:Pair/unpairFactory reset (no batteries for ten mins) Unplugged chromecastI am at a loss as what to do. It works fine ...

@Kimy Chromcast issue.

@Kimy why would you merge and issue that has been going on for over 2 years now into a thread that is labeled answered with no answer in the thread? Will anyone give any info on the issue or is it just to be swept under the rug?Link to the thread.

CAMeeks78 by • Community Member
  • 236 Views
  • 3 replies
  • 1 kudos

Chromecast not connecting to home app

Bought a brand new Chromecast and it will not connect to the wifi via home app. The Chromecast says connected to wifi but the home app is still trying to establish a connection. My router does not have an AP isolation feature. I have tried resetting ...

MacM by • Community Member
  • 114 Views
  • 1 replies
  • 0 kudos

Ads auto playing on Chromecast home screen!

The latest Chromecast 4K update has allowed fast food ads to play automatically in the background of my TV home screen. I specifically pay for services that don't have commercials or ads, and the introduction of this on my home screen is infuriating....

Issues with Dolby vision and HDR

Currently facing the issue where HDR content doesnt show as hdr when Dolby Vision is enabled in Standard mode. It does however work when it's in low latency mode (presumably because it decodes the Dv to HDR).

Cappy by • Community Member
  • 162 Views
  • 1 replies
  • 0 kudos
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