cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Help Center

Forum Posts

Start a conversation

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11395 Views
  • 0 replies
  • 8 kudos

cast too fast

while casting in one window,I open another window the casting program speeds up too fast

steive by • Community Member
  • 437 Views
  • 6 replies
  • 0 kudos

ipad screen freezing

I am trying to set up my chromecast built in android TV with my iPad. Every time I enter the code from my TV the iPad screen freezes and I am unable to get out of it other than uninstalling google home. I have a Bauhn 65" Android TV and Apple iPad 7t...

BruceS by • Community Member
  • 390 Views
  • 4 replies
  • 0 kudos

Resolved! Youtube search results

i’m using my google home speaker to search for youtube videos on my chromecast. Until recently it always showed the latest added videos first, but now it shows what i believe is the most popular ones, and the newest doesn’t come up at all. Is there a...

Lanzar2 by • Community Member
  • 744 Views
  • 7 replies
  • 0 kudos

CCA broke after December firmware update

For the last three years I have been casting from various apps including hifi cast and when I cast a flac that is encoded hdcd, the hdcd light comes on on my DAC. This means casting bit perfect. After last December's firmware update this no longer ha...

Eggburt by • Community Member
  • 617 Views
  • 7 replies
  • 1 kudos

Resolved! Can't use Google Home's in-app remote with my brand new chromecast

I've bought a new chromecast today (ironically to use with my Android TV because it's built in Chromecast won't let me open Netflix from my Pixel's assistant even though it's compatible, but that's another issue) and after setting it up, I am unable ...

Kerouactor by • Community Member
  • 7908 Views
  • 9 replies
  • 0 kudos

Youtube constantly at 144p

Despite having good internet speed, YouTube seems to be stuck on 144p when streaming live YouTube broadcasts. Nothing else is using my Wifi when I'm streaming.

Crave won't Chromecast

I have crave Canada and Chromecast on my android phone.At first last fall it worked. I could watch Crave on my older 43" Sony flatscreen t.v.Then, out if the blue, it started crashing after watching any show. After the crash Crave woukd go to the nex...

AnotherBob by • Community Member
  • 4095 Views
  • 3 replies
  • 2 kudos

Chromecast reset issues.

Bought a used Chromecast I believe 3rd Gen or ultra not sure which one. But I am unable to reset it back to factory. It has an ip address displayed but unable to get on to same network. When I hold the button down the picture will go to black but not...

to vote
Labels