cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Help Center

Forum Posts

Start a conversation

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11115 Views
  • 0 replies
  • 8 kudos

Chromecast won't connect and keeps freezing

I have issues casting from both chrome and apps - I've tried rebooting and factory resets multiple times. When it does actually connect the video will play and then freeze for long periods of time.

ash-maffs by • Community Member
  • 552 Views
  • 3 replies
  • 1 kudos

Google Chromecast

I am using a Chromecast gen 2 NC2-6A5. It was working just fine till yesterday. It seems there was an update today and it got stuck at 0% for an hour or so and didn't update. I rebooted the router, wifi, created a new room, factory reset Chromecast m...

VS1 by • Community Member
  • 319 Views
  • 1 replies
  • 0 kudos

Google TV remote has frozen up.

When batteries are inserted, light starts pulsating. Can't switch it off. Can't use the remote. Have tried the various suggested solutions , but no success.

Pat49 by • Community Member
  • 788 Views
  • 11 replies
  • 0 kudos

Older chrome cast

Well I’ve had this thing for a while and it’s always had it’s quirks but after being unplugged once to move the tv it refuses to even connect, I can’t even detect it with any device. As expected this is very frustrating since I know it worked not lon...

Meg113 by • Community Member
  • 166 Views
  • 0 replies
  • 0 kudos

Could not communicate with chromecast from your iphone

This is basically a reboot of many other threads, e.g. https://www.googlenestcommunity.com/t5/Chromecast/Chromecast-not-connection-to-wifi-anymore/m-p/100564#M10454 My chromecast worked perfectly as of yesterday. Today it didn't appear as a device to...

nkm by • Community Member
  • 625 Views
  • 0 replies
  • 0 kudos

Chromecast with google tv cannot be found on google home app.

I got a new Chromecast with Google TV and am trying to install it.I plugged it in with the supplied cable and power plug and plugged it into my TV. I set it up on the wi-fi, it added all the apps I wanted (netflix etc), and it was running fine. I eve...

Chromecast and XBox

When I am casting from my Macbook to my Chromecast enabled TV, sometimes my grandson's XBox interferes with the transmission. Suddenly, it will appear in the cast box and the transmission to the tv stops. When I start it again, it will stop again if ...

Sound

My speakers for my chromecast are making a static sound over the audio of TV shows. Idk how to fix it.

to vote
Labels