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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11261 Views
  • 0 replies
  • 8 kudos

Sub standard product AGAIN

Why does BBC iPlayer 4k not work AT All. On this device. Also why does Dolby Atmos on Disney Plus not work on this device yet again??Usual Google half arsed setup and faults. Any wonder everyone is going back to Amazon. Netflix works in Atmos on it. ...

crsnwby by • Community Member
  • 72 Views
  • 0 replies
  • 1 kudos

Chromecast remote setup help

H$$iLove my Chromecast but it doesn't fully work on every tv device.I have several tv where I tested it and everything works great. But in my eSmart tv (which isn't smart) I can't get the remote to control the sound volume or power! Tried every prese...

Micoreal by • Community Member
  • 109 Views
  • 1 replies
  • 0 kudos

Untrusted device

Not able to cast from phones both Apple and Android onto a Chrom supported device. Receiving the error "Untrusted device. _______ couldn't be verified. This could be caused by outdated device firmware."

rawltide by • Community Member
  • 146 Views
  • 1 replies
  • 0 kudos

Resolved! APPs on Google Chromecast

Hi all, because of our limited download on 4G (300 GB/month) I always close one TV APP on Google Chromecast before opening another TV APP, but is this necessary? If I open a different APP without closing the first, does the first one still continue t...

Virannha by • Community Member
  • 326 Views
  • 3 replies
  • 0 kudos

Sound lagging

The audio coming out of my project lags a lot when casting from my phone to 1st generation Chromecast.

Kv99 by • Community Member
  • 107 Views
  • 1 replies
  • 0 kudos

Resolved! Chromecast won't start up, won't factory reset either

Just a few days ago we started having an issue with the Chromecast not connecting. We would change the TV input to the HDMI input with the Chromecast, and it simply gives us the black screen with the Google TV text on it, and the light circling aroun...

gtgi12p by • Community Member
  • 312 Views
  • 3 replies
  • 0 kudos

Resolved! Can I Cast screen on network that has no internet access ?

I need to cast the screen (on my phone or my laptop) to a TV in a room that has no internet access. There is an internal WIFI network (SSID : Mynetwork) for all devices in the room. I was told that there was an option called " Guest Mode" for that pu...

hw_user by • Community Member
  • 440 Views
  • 4 replies
  • 0 kudos

Resolved! Chrome cast not showing

Sorry, I don't know which generation device I have (it's round and black ). The device works fine from my Android phone and wi-fi networks are the same for all my devices. I can set the cast button on the toolbar in Microsoft Edge (which has a Cast m...

dendow75 by • Community Member
  • 836 Views
  • 1 replies
  • 1 kudos
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