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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11593 Views
  • 0 replies
  • 8 kudos

Assistant with kid profile

When in a kid profile,hitting the assistant button displays a message that assistant is not enabled for this profile. Do not see anywhere to enable it.

BryanO by Community Member
  • 2041 Views
  • 11 replies
  • 2 kudos

Chromecast remote does not connect on start

hey! I use a new Chromecast for about a week and after remote software update I started having this problem.When I turn on the device, remote is not automatically connected. To fix it I usually restart the device and it eventually works.I tried sever...

mateusz by Community Member
  • 405 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast and Netflix.

My chromecast enabled HDMI stick wouldn't show when I try to set it up on Google home. It on comes up at the "permission to turn on wifi stage" but when it's time to "set up a device", nothing shows. Besides, the stage of "plug in a device", is it re...

Akatugba by Community Member
  • 672 Views
  • 5 replies
  • 0 kudos

Disney+ app on Chromecast won't play audio on connected Bluetooth speaker

Hi, I've seen a few similar questions to this in closed threads but none of the posted answers have helped me. I have recently set up a Google TV chromecast dongle on my dad's TV (Hisense Roku Android). I have one on my own TV so am pretty familiar w...

HDF by Community Member
  • 758 Views
  • 6 replies
  • 0 kudos

How to Disable chromecast on screen controls?

Chromecast updated a couple of months ago and now it displays video controls on screen when connected on youtube. I have been able to ignore most of these until I ran into videos tagged with an age restriction. A ton of sports content is tagged this ...

Hhhhh by Community Member
  • 874 Views
  • 3 replies
  • 0 kudos

Home screen keeps refreshing/reloading

The home screen of Google tv keeps reloading. I'm unable to browse any content. It loads, then switches to loading mode (shimmering boxes) then reloads again, endlessly.

Google TV with Chromecast || Sony HT-CT150 Soundbar

I recently purchased a Chromecast which I have plugged into my TV. My TV is connected to my Sony HT-CT150 sound bar with an optical cable meaning I need to use IR commands to control the soundbar from the Google TV remote. The included code set (code...

Sammy2 by Community Member
  • 486 Views
  • 4 replies
  • 0 kudos

Resolved! Chromecast ultra

How do you block other users from accessing your Chromecast ultra when staying in hotels or other places with open networks

Dotspot by Community Member
  • 430 Views
  • 4 replies
  • 0 kudos

Chromecast problems

Can't connect chromecast since changing from EE TV to BT TV

PScore by Community Member
  • 362 Views
  • 4 replies
  • 0 kudos
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