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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10380 Views
  • 0 replies
  • 8 kudos

Chromecast YouTube Music works Spotify DOES NOT

I just set up my new Chromecast. The HDMI out is connected to an HDMI input on my Yamaha TSR-7790 receiver. When I use voice control on the remote, the Chromecast response audio comes out clearly through the speakers. When I ask the device to play AR...

Chrome cast won't connect to my phone

Hi my chrome is connected to the network but it still won't connect to my phone. It says it's a communication issue. Not sure what to do.

Erin_ by Community Member
  • 286 Views
  • 2 replies
  • 0 kudos

TV not listed in Chromecast remote list

Hello!I've recently gotten myself a Chromecast but I have issues setting up the remote to control my TV's volume and power button. My TV is from XORO, to be specific the XORO htl 3246. It's a bit on the older side specs wise so it also doesn't suppor...

Reskyuu by Community Member
  • 228 Views
  • 1 replies
  • 0 kudos

Sound bar on side of screen

When I turned the tv on there was a sound bar on the right side of the screen and I can’t get it off (I can’t control the volume I use speakers with a separate remote)

Chrome cast intermittent audio

The audio on my chrome cast cuts out intermittently. When it does this I can see the volume level trying to output audio via headphones. I have no Bluetooth devices connected to this chromecast. This is maddening.

Bonzoid9 by Community Member
  • 153 Views
  • 1 replies
  • 0 kudos

Chromecast useless with tv power off

When Google is releasing a new version for chromecast where if tv is powered off and on it MUST come up with kids profile. Default has to be kids profile otherwise it's All USELESS!!! This has to be PRIORITY #1 ISSUE.

mikyy786 by Community Member
  • 234 Views
  • 2 replies
  • 0 kudos

TV network selection problem

When to turn on TV. I have an icon "live" to click on. When I do so, I do not get a list of channels I usually use.E,g. CNN and MSNBC. This got changed 2 or 3 days ago.

remccrady by Community Member
  • 144 Views
  • 1 replies
  • 0 kudos

Chromecast stopped working

My chrome cast has just stopped working in the past week and won’t find it from my phone

Laurenm19 by Community Member
  • 186 Views
  • 1 replies
  • 0 kudos
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