cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

conexion con mi chromecast

Shade
Community Member

Acabo de cambiar de compañia de Internet inalambrica, y trato de conectar a mi chromecast desde mi celular, sin embargo me dice "no se pudo establecer comunicacion con tu chromecast"al final de hacer todos los pasos

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Shade,

I apologize about the late response, thank you for being patient! Were you able to fix that internet issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

  • Have you performed a factory data reset?
  • Has your Chromecast forgot the old network?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Shade, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran