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Cannot add google router or Wi-Fi point to mesh system

30Abeachgirl
Community Member

I’m trying to set up the 3 point Wi-Fi mesh system at my dads house. It’s the same one I just purchased. I  not getting the option to select what kind of device it is…Wi-Fi as the option. 
It locates the device and I can scan the QR code but it will not connect. 

any suggestions?

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

Here are a few things to check as you're using an iOS device:
Troubleshoot setup with iOS - Google Nest Help

LovelyM
Community Specialist
Community Specialist

Hello everyone, 

@David_K, thanks for your assistance.

@30Abeachgirl, I'm checking in to see if you've tried the steps above. I'd be glad to hear from you, so please tell me if you are still having issues.

Cheers,
Lovely

LovelyM
Community Specialist
Community Specialist

Hi 30Abeachgirl,

Checking in should you have any concerns or questions you need help with. Let us know by replying to this thread. 

Cheers,
Lovely

LovelyM
Community Specialist
Community Specialist

Hey there 30Abeachgirl,

Due to inactivity, I'll go ahead and lock this thread in the next 24 hours. I'd be glad to help you further, so if you still need assistance, feel free to start a new thread.

Thanks,
Lovely