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Google Nest Hub 2nd Gen not getting alerts from a wireless Nest Doorbell

Workdammit
Community Member

Hi, just bought the Google Nest Hub 2nd Gen and wireless Nest Doorbell. All set up as per help videos. I can see live video on the hub from the doorbell - so its connected however I'm not getting any alerts on the hub!

5 REPLIES 5

MplsCustomer
Bronze
Bronze

@Workdammit

Have you turned on the "Visitor announcements" option in Settings for your doorbell?

https://support.google.com/googlenest/answer/7672451?hl=en

Thanks for this, working a treat now.

Now any idea how to adjust the volume of the notification sound (only) on the hub to catch my attention when I'm in a different room?

@Workdammit

We can increase the volume on our Nest Hubs as described in the link below, but there's no way I know of to get a higher volume just for a "visitor announcement".

https://support.google.com/googlenest/answer/7072489?hl=en&co=GENIE.Platform%3DAndroid

Workdammit
Community Member

Thanks MplsCustomer, subsequently found other threads that confirmed that it couldn't be done:(

Dan_A
Community Specialist
Community Specialist

Hi folks,

 

Thanks again for helping here, @MplsCustomer. @Workdammit, I hope you've got the answer you're looking for. About the volume of your Nest Hub 2nd Gen and Nest Doorbell notification, I'm sorry to say that there is no such option to change the volume for notification. You can change the volume of your Nest Hub itself.  

 

We appreciate people who are keen on sharing their thoughts with us. We're always looking for ways to improve and we'll take this as feedback. Let me know if you have other questions or concerns, otherwise I’ll be locking this thread after 24 hours. 
 

Best,

Dan