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Google nest hub starts playing random music

Haseeb79
Community Member

Out of nowhere, it starts playing music and sounds showing pictures changing into something answer to whom don't understand this error even can't find any smaller posts.... is there anyone who can help me

I try to rest the factory 

un plugin power

changed wifi 

 

WhatsApp Image 2023-05-01 at 12.25.10.jpgWhatsApp Image 2023-05-01 at 12.25.12.jpgWhatsApp Image 2023-05-01 at 12.25.121.jpg

@Princesss

5 REPLIES 5

MplsCustomer
Bronze
Bronze

@Haseeb79 

Your issue is really quite odd, and judging from your previous posts has been going on for awhile.

If you want to contact Support, start with this link:

https://support.google.com/googlenest/gethelp

Haseeb79
Community Member

I did not find any solution been 2 weeks now 😪

Muddi
Community Specialist
Community Specialist

Hello Haseeb79,

 

My apologies for the late response. I appreciate MplsCustomer's help here. I know how it feels when your Google Nest Hub activates on its own. To confirm, is there anyone else connected to the same network? How often does it happen? What is the firmware version of your Nest Hub? 

 

Looking forward to your response.

 

Cheers,

Muddi

LovelyM
Community Specialist
Community Specialist

Hello Haseeb79, 

I'm checking in to see if you still need help. Please answer the questions above so we can look into this more closely. We want to make sure you're all sorted.

Best, 
Lovely

LovelyM
Community Specialist
Community Specialist

Hi there Haseeb79, 

We haven't heard from you in a while, so we'll be locking this thread if there's still no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread here in the Community.

Thanks,
Lovely