cancel
Showing results for 
Search instead for 
Did you mean: 

Home says hardwired TV not on same network

dunstergirl
Community Member

I set my mom up with a nest about 6 months ago and added her TV as a device no problem (Ethernet connection to the network). On my return a few days ago I wanted to set up photo sharing to the TV but Google Home says I’m not connected to the same network as the TV even though I am. Yes I have updated Home. The nest will still talk to the TV no problem but Home won’t let me access the TV to enable photo sharing to it. I enabled local network access for home - still no luck. CEC enabled on TV but even letting Home search for a new device doesn’t find it. It’s an older Vizio with most recent software update. Anything else I can try? My mom is visually impaired and it’s frustrating that I can’t get such a simple thing to work.

0 REPLIES 0