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Room not recognized

Ronnielox
Community Member

Hi all,

I have a room called bedroom which normally worked when I said, Hey Google, turn off bedroom lights. Since a while it's not working anymore and it says: Looks like this room has not been configured.
The 2 lamps in the room are called color lamp, and white lamp. There is also a Chromecast in that room.

When I say, turn off bedroom, Google says it's not able to turn off the Chromecast, but also the lights in that room are not going off.
What can cause this issue?

4 REPLIES 4

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Sorry to hear about the frustrations that you're having with the Google Assistant, I'm happy to help. 

 

I would suggest visiting our Google Assistant Forum and writing to them there as this is a question that they would be able to help answer. 

 

Please let me know if you have any further questions.

 

Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

Ronnielox
Community Member

Dear Garrett, thanks for your reply. I will visit the other forum.

 

Thanks again.

 

BR Ronald

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS