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Routine to play radio plays Spotify instead

christicles
Community Member

Recently we've had an issue where instead of playing the radio station set in the play radio step it will play an album/single from Spotify with a similar name. It's not every time, but it's happened at least 3 times in the last week. 

The routine is set to play radio with "BBC Radio 2" set as the text command, however it will sometimes now start paying and album on Spotify called "Live from BBC Radio 2" by First Aid.

13 REPLIES 13

Ainsteinium
Community Member

This happened to me too and it started recently as well! Hope someone has a solution

Naom1
Community Member

This is happening to me too and the beginning of that song is beginning to drive me INSANE

Juni
Community Specialist
Community Specialist

Hi folks,

 

Thanks for reaching out and letting us know about your routine concern. We'll work together to identify the cause of the problem and find a solution. A few questions: what Nest speaker or display do you own? Were there any recent changes made? Also, what troubleshooting steps have you taken so far?

 

Try to refresh your devices and observe if it makes a difference. First, reboot your Wi-Fi router, and once the network is back up, do the same thing to your Google Nest speaker.

 

Regards,

Juni

Hi Juni,

I am having this exact same problem (even playing the same song!!)

I am using a Google Home Mini, Firmware version 384934

Restarting doesn't do anything.

Hopefully a reply to me will help the other people in this thread!

Juni
Community Specialist
Community Specialist

Hi JamieColclough,

 

Thanks for posting. You can delete the routine and create a similar one then observe if it makes a difference.

 

Keep me posted.

 

Best,

Juni

Hi Juni,

I just did this and the same problem happened, so changing the routine doesn't fix anything.

Please suggest next steps.

Thanks,

Jamie 

Jono16
Community Member

Also have exact same issue and restarting devices doesn’t change anything 

Emay7
Community Member

We also have exact same issue with multiple routines. They play Spotify everytime instead of BBC Radio 1.

JASCAD
Community Member

Have the same problem too and now media alarms are not possible its infuriating. Another reason to head to the alexa system i feel

madeirabhoy
Community Member

did anyone ever find a solution (that didnt involve buying an alexa)

I set custom command instead of play radio and wrote “play radio 4”. Has been working perfectly since 

 

thanks just tried it and it works

you are an absolute star!  WHY it doesn't work as media only Google knows but your suggestion worked perfectly.  Thank you!