12-13-2021 11:20 AM
I have a WIFI router at one end of the house and an access point at the other. I set up a camera in the existing Google Home home for the router end and a camera in a new home for the access point end. I already had an Aware Plus subscription (for a Nest Hello - in the existing "router home"). The new home/camera automatically started a trial subscription.
How do I get the new home on the existing Aware Plus subscription?
I'd appreciate any advice.
12-13-2021 08:02 PM - edited 12-16-2021 04:21 PM
B
12-14-2021 05:20 AM
Thanks for the heads up. Looks like customer service is my next step.
12-15-2021 12:44 PM
After two days of trying and three chat sessions, I've thrown in the towel. I downgraded my Aware Plus subscription and used the $60/year savings for a second Aware (2nd gen) subscription for the second home in the same structure at the same address. I think I'm getting cheated by a simplistic set up routine, but life is too short to chase some things.
02-25-2022 11:49 AM
Hi there,
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
03-01-2022 09:26 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.