Nest HUB MAX not recording video

[addimandijoseph]

horrible customer service- NO ONE HAS AN IDEA

5 calls 28 minutes NO ONE CAN HANDLE THE ISSUE

ALL THEY DO IS REITERATE THE SAME STATEMENTS

GOING TO CANCEL - GO TO ANOTHE BRAND

[gmelanymelissa]

Hi there @addimandijoseph,

Thank you for voicing your opinions in our community. I understand how frustrating it can be.

Our team is dedicated to providing the best possible experience for managing your smart home devices. We're constantly working on improvements, and your feedback is valuable in helping us achieve that goal. 

If you'd like to share more details, I'd be happy to help you.

Thanks for your understanding,

Best regards, 

Melany