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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 30129 Views
  • 186 replies
  • 46 kudos

Resolved! original nest cam bandwidth

I currently have a Nest Cam Indoor and am using the 1st Gen Nest Aware. My question: Does the new Gen Nest Aware use more bandwidth than the 1st Gen? My camera is on a fixed data plan and this is a concern for me. My current data usage is about 1 Gb ...

werty by Community Member
  • 234 Views
  • 1 replies
  • 0 kudos

Millie4535 Live Video Feed

How do I watch the live video of my puppy being born at my Breeders house. I have the password?

Continually being double charged for Nest Aware

I paid for a yearly Nest Aware Plus subscription on May 28, 2022 and May 28, 2023 in the amount of $127.92 each time. I have also been charged EVERY month for a monthly subscription and CONTINUE to be charged every single month. That amount has now i...

Nest Data Archive-Error

For the past three weeks, each time I've requested my full Nest Data Archive I have been receiving errors. I'll receive a notification that my archive has been successfully created, yet, when I click upon the "Download" tab, it only brings up a singl...

Resolved! Dropcam free swap

Has anyone completed a free Dropcam swap ? If so ... what are the chat contacts, email addresses or phone numbers that you used to do so.I have spent over a week trying to do so ... what a mess ... via chat, phone or email ... the problem with the Go...

JohnMartin by Community Member
  • 1017 Views
  • 16 replies
  • 0 kudos

Duplicate Nest Aware Billing

I've been charged double since November and I have a ticket open that support has not touched in over a week. I can't cancel the other subscription either.

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Video History

Would anyone know how to access video history? I see my only goes back 30 days and I need 45 days. Much appreciated.

dksose411 by Community Member
  • 243 Views
  • 4 replies
  • 0 kudos

double billing

how can i stop google from charging me double and get a refund?

manuelc91 by Community Member
  • 128 Views
  • 2 replies
  • 0 kudos
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