kGSKError Domain error -83902.

[Tony00000]

I have tried many times to reconnect my Nest, but every time I continue having this issue. Help me please

[MplsCustomer]

@Tony00000 

I've seen an increasing number of posts in this form about the cryptic "kGSKError Domain error -83902" error message, and no clear solution, even though searching this forum for "83902" yields 81 posts.

You could try contacting Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

[zoeuvre]

Hi folks, 

@Tony00000, uh-oh! The error message you mentioned, "kGSKError Domain error -83902," is related to the Nest app's communication with the Nest service. Here are a few general steps you can try to troubleshoot the issue:

1. Ensure that you have a stable and reliable internet connection. You can try connecting to a different network or resetting your Wi-Fi router to see if it resolves the issue.
2. Close the Nest app completely and then relaunch it. Sometimes, restarting the app can resolve temporary communication issues.
3. Check if there are any updates available for the Nest app in your device's app store (e.g., Google Play Store or Apple App Store). Updating to the latest version of the app may fix any known bugs or issues.
4. If the issue persists, you can try uninstalling the Nest app from your device and then reinstalling it. This process can help ensure that you have a fresh installation of the app, which may resolve any underlying problems.

Let us know if that helps.

Thanks for your help, MplsCustomer. 

Best,

Zoe