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Help to contact a human a Google Nest!!!!

LaJuanm
Community Member

Can someone please give me a working phone number of Google Nest Customer Service? I've been trying for a month to find a phone number that works where I can connect with a human from Google Nest to assist me with re-installing a smoke detector.

Thank you for your help

6 REPLIES 6

MplsCustomer
Bronze
Bronze

@LaJuanm 

Unfortunately, Google Nest does not publish a Support phone number. If you want to talk to Support, you can use the link and instructions in the post below. If you go through the process, you'll have phone callback, chat, and email options, depending on your locale and the time of day.

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...

Found my answer 

Lance_L
Community Specialist
Community Specialist

Hello LaJuanm,

 

I wanted to follow up and see if you’re still in need of any help. Let me know if you have any questions.

 

Thanks for the help, MplsCustomer.

 

Best,

Lance

FedUP1000
Community Member

I have tried for days to contact someone to help with a subscription I pay for but don't get on my cameras. I've chatted it went no where, followed all the links to get help and it goes no where. Google took a very user friendly app with nest and have created a nightmare! I wish there was another option for the nest cameras!!!!!!!!!!!!!

@FedUP1000 

Have you tried the "Contact us" link under "Nest Aware Premier Care" to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."?

On the "Resources" page, just click on "Next step" without selecting any of the Help topics to get to the screen where you can choose an callback phone call, chat, or email.

https://support.google.com/googlenest/answer/9233159

Jenelyn_O
Community Specialist
Community Specialist

Hi there,

 

@FedUP1000, I just want to check if you managed to see the response above. Were you able to try following the steps provided above? Please let us know if you still have questions or concerns, as we'll be willing to assist you further.

 

I appreciate the input, Lance and @MplsCustomer.

 

Cheers,

Jenelyn