Greetings,
I keep getting the P009 (15.8) error every time I try to add the Protect to my account. I have exhausted all troubleshooting steps and was wondering if there was anything I missed that I could try. What I have tried so far:
Reset the Protect, Router, Phone
Tried on three different Android devices and an iPhone
Attempted to connect with a 2.4ghz repeater as well as a mobile hotspot
Ensured my Router security settings were set to Low and IPv6 is enabled
Forced the Google DNS server on the router for IPv4 and IPv6
Created a separate account and tried to add it there
Replaced batteries
Tried connecting closer to the Router and a Nest Thermostat
Every time I get the same error at the end of the set up: P009 (15.8)
Any help would be appreciated before this thing ends up in the trash.
Thank you!
