AC not working, blows hot air

[Hmartz]

I have 2 units and my first floor is working fine but my top floor I had the AC on and continued to drop the temp as it was getting warmer in the room.  It was too hot so I went and slept on the first floor and in the AM I went upstairs and it was 81 degrees.  It was still running the "AC" which was set to 69 degrees and in room was 81 and hot air felt blowing into the room.  

[CoolingWizard]

Hmartz, are you saying that your nest thermostat is causing this problem? Or are you experiencing a failure in your HVAC system and just telling us about it?

Ken, The AC Cooling Wizard

[aatienza]

Hey Hmartz,

I'd like to jump in here and check if you've seen Ken's response. Let us know if you need more help by replying to this thread.
 

Thanks,

Archie

[EdwardT]

Hi Hmartz,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

[EdwardT]

Hi Hmartz,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward