07-05-2022 10:11 AM - edited 07-05-2022 01:18 PM
I have a gen 2 thermostat installed for well over three years. Last night it stopped working and red light was blinking. Removed charged with usb restarted okay but red light again this morning. Charged again and restarted, Have a C wire at 24 V. App shows battery at 3.7 V. Read multiple forums but out of ideas. Thanks for any help that can be provided/
08-15-2022 11:09 AM
Hey ebennett35,
Sorry for the late reply. I wanted to follow up and see I could be of any help. I found an article that has some details that could be of help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
08-18-2022 10:21 AM
Hey ebennett35,
I wanted to check in and see if you are still in need of any help with your device. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
08-19-2022 08:45 AM
Hey ebennett35,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake