Blowing hot air when in cooling/ac

[Utahm]

Blows hot air when on AC/cooling. 

[Mikejeet]

I have exactly the same problem. Super frustrating as I had to reinstall the old thermostat which cools when it’s supposed to. 

[Jenelyn_O]

Hi folks,

Thanks for reaching out. I'd like to know more about it. A few questions: what type of Nest Thermostat do you have? You can visit this link to check what type of thermostat you have. Do you see any messages or codes on your thermostats or in the app? Could you please share with us the photo of the wires connected to your thermostats?

Also, try to change the mode from cooling to heating, and check the type of the air that will come out to your vents. 

Best,

Jenelyn

[Jenelyn_O]

Hi everyone,

@Utahm and @Mikejeet, checking if you still need help. Please let me know, as I'll be willing to assist you further. 

Thanks,

jenelyn

[Mikejeet]

Hi,

It turns out that I have a two zone heating system (one is emergency heat) the other is standard. Anyway, that required to have two wires installed into one port. I think the instructions mentioned or maybe asked the question but I was not familiar. It works now. 
Thank you,

Mike P

[Alex_S]

Hi there,
 

Glad to hear that this has been sorted out and thanks for sharing your resolution in the Community.
 

@Utahm, we haven't heard from you in a while. Let us know if you still need assistance.

Warmly,

Alex

[Alex_S]

Hi Utahm,
 

I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,
Alex

[Alex_S]

Hey there,
 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Kind regards,
Alex