Can't turn off my heat.....I set it to go off & it is stuck on blistering heat in my home....Help...

[gwargo]

How do I make the thermostat turn off completely..?

It is stuck on a high heat setting...

Help...!

I have tried everything that I can think of...!

[CBFox]

The experts may be able to suggest troubleshooting steps, but here are the instructions for turning the Nest off:  https://support.google.com/googlenest/answer/9251570?hl=en

And for restarting or resetting, with an explanation of the difference:   https://support.google.com/googlenest/answer/9247296?hl=en&co=GENIE.Platform%3DAndroid#zippy=

[gbrandon]

I am having the same issue 

[Patrick_Caezza]

Was it working correctly before or did you just install it and it hasn't worked correctly?

[Ryan_G]

Hey all, 

Thanks for being here in the Google Nest Community forum.

I'd like to bump in here and check if you've seen Patrick_Caezza's responses. If you still need help, let us know by replying to this thread.

Best regards,

Ryan

[Ryan_G]

Hey folks,

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 

Best regards,

Ryan

[gbrandon]

Hello Ryan,

i was able to restart my nest and the issue seem to be resolved.

[gbrandon]

hello 

the issue is happening again. 🙁

[Ryan_G]

Hey folks,

Thanks for visiting the Google Nest Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

Hope this helps!

Kind regards,

Ryan